SecureKey — Initializing
SecureKey is committed to protecting your personal information. We collect only what we need to provide our services, we never sell your data, and we give you clear control over your information at all times. This policy explains exactly what we collect, why, and how you can exercise your rights.
SecureKey Locksmith Services LLC ("SecureKey", "we", "our", "us") is the data controller responsible for your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you use our locksmith services, visit our website, or contact us in any way.
This policy is compliant with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable US state and federal privacy laws. We review and update this policy regularly to ensure it reflects our current data practices.
We collect information in three ways: directly from you, automatically through our website, and from third parties where necessary to provide our services.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, government ID details (for verification) | Provided by you |
| Contact Data | Phone number, email address, home or business address | Provided by you |
| Service Data | Service location, type of lock, nature of problem, job history | Provided by you / generated during service |
| Transaction Data | Payment method (type only — no card numbers stored), invoice amounts | Generated during payment |
| Usage Data | IP address, browser type, pages visited, referral source | Automatically — website |
| Communication Data | Call recordings (for quality/training), emails, form submissions | Generated via interaction |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or biometric data. We do not collect financial account numbers, social security numbers, or full payment card details — payments are processed via PCI-DSS compliant third-party processors.
We use your personal data only for lawful purposes. The legal bases we rely on are: performance of a contract (providing our services), legal obligation (compliance with applicable law), legitimate interests (running our business securely and effectively), and your explicit consent where required.
We will only send you marketing communications if you have explicitly opted in. You may withdraw consent at any time by contacting us or using the unsubscribe link in any marketing email.
We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
SecureKey has not sold, and will never sell, personal information to data brokers, advertisers, or any other third party for commercial purposes. This is a firm commitment, not a legal formality.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.
Depending on your state of residence, you may have the following rights regarding your personal information. We will respond to all valid requests within 45 days.
Request details of the personal information we hold about you and how we use it.
Obtain a copy of your personal data in a portable, machine-readable format.
Request correction of inaccurate or incomplete personal information we hold.
Request deletion of your personal data, subject to legal retention requirements.
Opt out of the sale of your data (we don't sell data, but this right applies regardless).
We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact our Data Privacy team at privacy@securekey.com or call (555) 123-4567. We may need to verify your identity before processing your request.
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse traffic, and understand how visitors use our site. We use the following types of cookies:
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. We do not use advertising or tracking cookies to follow you across other websites.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or damage. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the appropriate supervisory authority within 72 hours of becoming aware of the breach, as required by law.
Our website may contain links to third-party websites, including social media platforms, review sites, and partner organisations. We are not responsible for the privacy practices of these sites, and this Privacy Policy does not apply to them. We encourage you to read the privacy policy of any website you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information. If you believe we may have collected information from a child, please contact us immediately at privacy@securekey.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.
We encourage you to review this policy periodically. Your continued use of our services after any changes takes effect constitutes your acknowledgement of the revised policy.
If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our Data Privacy team:
You also have the right to lodge a complaint with your state's Attorney General or relevant consumer protection authority if you believe your privacy rights have been violated.